Karen Payne

Karen Payne, CRM, MBA has 25 years’+ experience as a consultant in records and information management and information governance (IG). Karen’s diverse experience in business and records management environments makes her proficient at file plan and records classification development, retention schedule creation and implementation, and other aspects of IG.

Her background includes policy development, change management facilitation, training, social media, marketing, and public speaking. Karen has developed comprehensive IG training programs which bring value to clients seeking compliance with, and adherence to, ARMA’s Generally Accepted Recordkeeping Principles^®.